Gallery Policy
Delivery Policy
Product Type
All orders are for high-quality fine art prints, made to order. Each piece is carefully printed on premium materials in collaboration with trusted professional print studios.
Processing Time
Prints are produced on demand with a 10 to 15 business day processing time. This ensures the highest possible quality before shipping.
Estimated Delivery Times (after processing)
-
France: 3 to 7 business days
-
Europe: 5 to 10 business days
-
International: 7 to 21 business days
Delivery times may vary based on destination and season.
Shipping Fees
Shipping is free worldwide, with no minimum order amount.
Order Tracking
Once your print has been produced and shipped, you’ll receive an email with a tracking link to follow your delivery.
Delivery Issues
If your order is lost, damaged, or not received, please contact us at: georges@cl4renko.gallery. We'll do our best to find a suitable solution.
Return & Refund Policy
Made-to-order items
All prints are made to order. For this reason, we do not accept returns or exchanges, unless the item arrives damaged or there is an error on our part.
Damaged or incorrect item
If your print arrives damaged or if you receive the wrong item, please contact us within 7 days of delivery, including photos of the issue. We will gladly send a replacement at no extra cost or offer a refund where applicable.
Order cancellation
Orders can be cancelled within 24 hours of purchase. After this period, production will have begun and cancellation will no longer be possible.
Contact
For any questions or claims, please contact us at: georges@cl4renko.gallery. We’re here to help.
Payment Methods
- Credit/Debit Cards
- Paypal